Raymond Cases Morfe

Meralco Industrial Engineering Services Corporation (MIESCOR)

Meralco Industrial Engineering Services Corporation (MIESCOR)

MIESCOR was my Covid-19 pandemic job after my portfolio team was let-go from the pandemic-affected hotel and casino industry. Hired as a CIO, these were the times when budgeting was really challenging for any business, but these were also the oppurtune times when IT Heads strategized economic balance for Work-From-Home solutions, tougher cybersecurity and asset management for remote devices, and compliance to pandemic controls.

Group Head of Corporate ICT, CIO (April 2021 to November 2023)

Led ICT strategy, operations, cybersecurity, budgeting and transformation projects amidst Covid-19 pandemic lockdown for 5 subsidiaries under MIESCOR UNITED, 5 Business Units, 15 Support Groups.
Directed operations of 3 ICT departments: Solutions Delivery, Cyber Security & Compliance, and Operations totaling to 25 ICT personnel deployed across 50+ MIESCOR branch offices and project sites. Support and secure more than 3000 desktop users onsite and work from home setups.
Modernized 50+ sites by standardizing timekeeping devices, secure internet firewall VPN services, CCTV surveillance, fleet management system, and ICT asset inventory.
Enterprise ICT Asset & Network Inventory as a single source of truth for all ICT assets

Projects:

Migrated SAP ERP into Nutanix VM with 12-month discovery and execution against failing 7-year-old VM platform.
Pioneered SpaceX Starlink deployment for remote EPC project sites with zero connectivity.
Integrated automated submission of SAP ERP to BIR CAS in compliance to Republic Act 10963: Tax Reform for Acceleration and Inclusion (TRAIN) Law of 2018 – first in One Meralco Group to achieve compliance, automated submission of invoices and receipts integrated to BIR CAS
Campaigned Republic Act 11934: SIM Card Registration Act user campaign
Enabled business for MIESCOR DUS, and complied Meralco to Republic Act 11361: Anti-Obstruction of Power Lines (AOPL) Act of 2019 by implementing a 5-kanban ticketing system as PLO Certification platform, and trained 500+ Meralco business center and sector users, and Miescor CSR and inspectors
National Electrification Association (NEA) Memo 2018-055: Joint Pole Agreement. Pole Inventory, Pole Request-to-Attach (RTA) kanban and web-based 11-years RTA Lookup Database.
3-year tight Capex strategy amidst the pandemic to prepare for Windows 10 end-of-support on October 14, 2025
ICT Asset and Network Inventory – accurately monitored asset cost allocation to construction projects
Employee Database for MIESCOR UNITED – integrated data of 5 HR employee systems
Fleet Management System for construction trucks and service vehicles - managed project cost allocation schedules, repair and maintenance tracking, recording of fuel consumption, and monitored LTO registration

Republic Act 11361: Anti-Obstruction of Power Lines (AOPL) Act of 2019.

Operational on October 17, 2022, I enabled a collaboration operations between Meralco and Miescor by delivering a Kanban ticketing system and trained more than 500 users from Meralco Business Centers and Sector teams, and Miesor CSRs and Site Inspectors. Ultimately, this workflow system generates the Power Line Operator (PLO) Certificate PDF that is required when one applies for a Building Permit. Each certificate has a QR-code linking to its online verification. Outcome: Meralco is compliant to R.A. 11361: AOPL Act. Miescor DUS has issued 1,321 approved PLO Certificates at end of 2023 thru the Meralco Business Centers of 121 Meralco-covered Local Government Units (LGUs).

I designed and developed a Kanban System and PDF generator in a month. Compliant with Meralco Marketing and Cybersecurity within another month. Trained 500+ users in 3 sessions in 2 weeks.

Each AOPL PLO Certificate has a unique QR code containing a link to its online verification status. The screenshots below are what shows in Facebook when the QR link has been shared in Facebook.

MORFESOFT PDF Report Server for AOPL

In AOPL's 5th Kanban "Closure", after the Miescor CSR's final review and drags the AOPL ticket into "Releasing", the PDF file of the PLO Certificate with QR code is being generated in the backend by this Visual Basic portable app I made in 2001.

Below is one of the many PLO Certificates that have been issued to the applicants.

Meralco AOPL

Lookup Database for Meralco Pole Request-to-Attach (RTA) History.

Before I onboarded Miescor, hundreds of UAM agents were issued CAD-level laptops just to open large Excel spreadsheet files of 11 years of RTA history. For me, this is an asset overkill for users who are categorized as entry-level. I approached UAM management and I presented a web-based RTA Lookup Database which saved Miescor further unnecessary cost of providing CAD-level laptops to UAM agents during the Covid-19 pandemic.

Ultimately, we achieved a secure Single Source of Truth for Meralco's growing historical RTA applications, instead of each UAM agent having their own rogue copies of the Excel spreadsheets.

SpaceX Starlinks for Miescor EPC remote project site offices.

Miescor EPC's core business is to construct power and telecom towers and stations to enable Meralco and telecom companies to achieve towards the Philippine government's vision of an electrified and connected Philippines.

First in Meralco group of companies, I deployed 9 Starlink dishes to provide internet access and automated timekeeping solutions to ironically unpowered and unconnected remote project offices across the Philippines. Thank you, Elon Musk!

Miescor SAP Server Upgrade and Migration into Nutanix VMs.

Miescor SAP Server Migration has been long overdue as its VM servers were already showing signs of failure for years. As CIO, securing more than 10M of Capex budget to procure new servers was tough after the pandemic. I conducted a Discovery Journey towards a right-sized Nutanix HCL cluster, with due diligence to Meralc ICT. Lead by my ICT Operations Manager, we were able to migrate timely before we lose our corporate ERP and HR data.

One time, with Miescor Legal Department, I strongly defended Miescor against Software Infringement accused by Bentley Systems.

I USED DATA versus the data that the lawyers of Bentley Systems presented to us. "Where the Frieza did you get your data?", I asked as I presented to them Bentley Systems's own portal logs where authorized Miescor Engineering users and the computers they login into are logged, and the data they had were nowhere among those logs in the Bentley Systems portal.

I also presented to them years of Miescors' purchase proofs of Bentley Systems licenses.

First in One Meralco, Miescor complies with R.A. 10963: TRAIN Law

The BIR's Electronic Invoicing System (EIS), mandated by Republic Act No. 10963: TRAIN Law, requires taxpayers to issue electronic receipts and invoices, and report sales data to the BIR electronically, aiming to streamline tax reporting and enhance compliance. Technically, the development was done by Meralco ICT side with Miescor as pilot for the whole Meralco group of companies.

On the side, I administered a Facebook page for developers from other companies who may need assistance in understanding the BIR-EIS java-based API.